Customer Relationship Service Management /Business Development/ Sales experience in Matrimony App
/_
Education Based/ Edtech/Educational consultancy_/ Time Share / IT /ITES Products sales or similar to our Industry only Apply
Salary up to 25 K Montly
(with
Salary and Incentives
)
Yearly Bonus
(
upto 25 K
)
Yearly Paid Leaves - (upto 2 Weeks)
Minimum Experience 1 Years
Other Benefits
To Feature in our Insta Reels/Youtube Shorts/Youtube as Presenter
Opportunity To Do BBA/MCA/
MBA
from
Amrita University
Upto
2 Weeks Paid leaves
given based on performance ( Yearly ) - You can plan long Holidays-
Kashmir/Leh Ladak/North India/ Overseas or similar !
Weekend/
Second and Fourth Saturday Leave
on Non Peak seasons
How is this Job ?
Easy & Understandable business process
What happens if Join
Worth 20 K - Proper Training Will be Provided
Experience in Start up culture and process
Experience certificate after completing one Successful Year
We are seeking a dynamic, friendly and customer-focused individual to join our team as a Customer Relations Executive. The ideal candidate will be responsible for maintaining positive relationships with clients, addressing their needs, and resolving issues efficiently to ensure satisfaction and retention.
Role & Responsibilities
Respond promptly and professionally to customer inquiries via CRM, Phone, Email, or Whatsapp/campaigns
Talk with Parents/Students and direct to our services or products
Onboard the Registered candidates/Parents to services
Service the Assigned clients day to day basis
Making sure that the services are availed to them on time
Build and maintain strong, long-lasting client relationships.
Creating smiles by providing prompt services
Supporting marketing and sales campaign both online and offline
Scheduling Meetings with clients online and facilitating
Sales Cold Calling / Business Development activities
Qualification / Requirements
MBA/BBA Airline& Airport Management/Bachelor's degree in any stream
Ms Excel proficiency is a Must
Strong communication skills : Better Business English/Malayalam
both
verbal and non verbal
Better Listening skills :
Listening to clients problems/querries and suggest solutions
Knowledge of educational trends
Flexibility to travel as needed for client meetings and Industry events
Proven experience in customer service or a similar role.
Strong communication and problem-solving skills.
Ability to manage multiple tasks and prioritize effectively.
Excellent interpersonal skills and a customer-first mindset.