to handle customer interactions related to service operations and ensure high customer satisfaction.
Key Responsibilities:
Attend customer calls and service-related enquiries
Coordinate with the service team for job updates
Follow up with customers on service status and feedback
Handle customer complaints and resolve issues politely
Maintain customer records and service reports
Ensure a positive service experience for customers
Requirements & Skills:
Any graduate or diploma holder (freshers welcome)
Good communication skills
Basic computer knowledge
Customer-focused attitude
Ability to handle customers politely and professionally
Job Type: Full-time
Work Location: In person
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