Roverz Motors is a leading dealer of two-wheelers, committed to delivering excellent customer service and providing the best buying and service experience. We are looking for a dynamic and customer-focused
Customer Relations Executive (CRE)
to join our Karunagappally branch.
Key Responsibilities:
Greet and assist customers visiting the showroom/service center.
Handle customer inquiries and provide product/service information.
Maintain good customer relationships to ensure satisfaction and retention.
Coordinate with the sales and service team to resolve customer concerns.
Follow up with customers for feedback and ensure timely updates.
Maintain records of customer interactions and transactions.
Requirements:
Minimum qualification: Plus Two/Diploma/Degree.
Prior experience in customer service/automotive sector preferred.
Good communication and interpersonal skills.
Basic computer knowledge (MS Office, email handling).
Positive attitude and customer-oriented approach.
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
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