Job Description

Job Title: Customer Relation Executive - Jewelry Industry in Ring Road Surat
Location: Ring Road, Surat
Job Type: Full-time
Salary: Up to xe2x82xb925,000 - 30,000 per month
Shift: 8 PM to 4 AM (Night Shift)
Key Responsibilities:

• Address customer queries related to jewelry products and services.

• Provide timely and effective assistance to US clients.

• Ensure high levels of customer satisfaction by resolving concerns and offering appropriate solutions.

• Collaborate with internal teams to handle customer inquiries efficiently.

• Experience: 6 months to 3 years in customer service or a related field.

• Accounting Knowledge: Understanding of basic accounting principles.

• Proficiency in Excel: Comfortable working with data and reports.

• English Communication Skills: Must have strong written and verbal communication skills, as you will be dealing with US clients.