Job Description

We are looking for a

CUSTOMER RELATION EXECUTIVE

for our customer care team.

Freshers & Experienced can apply for this post.

Trivandrum Native candidates

are preferred.

Minimum 1 year of experience in Customer handling/front office/Receptionist/customer care.

Key Responsibilities:

Answer customer calls, emails, and messages with a positive attitude. Assist customers by providing detailed information about products/services. Resolve customer complaints or issues with empathy and professionalism. Process orders, returns, and exchanges as needed. Maintain a record of customer interactions and transactions. Ensure customer satisfaction by offering appropriate solutions. Follow up with customers to ensure issues are resolved. Collaborate with other teams to improve customer service processes.
Job Type: Full-time

Pay: ?14,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid time off Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Performance bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person