We are looking for a proactive and customer-focused
Customer Relation Executive (CRE)
to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of contact for clients, resolving queries, maintaining relationships, and supporting business operations.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, or in-person
Address customer queries and resolve complaints promptly and professionally
Maintain and update customer records in the system
Build and maintain strong relationships with clients to ensure repeat business
Collaborate with internal teams to provide seamless customer service
Provide feedback to management on recurring issues and potential improvements
Assist in preparing reports on customer interactions and satisfaction levels
Requirements:
Proven experience in customer service or client handling (1-3 years preferred)
Excellent communication and interpersonal skills
Ability to handle customer queries calmly and effectively
Basic knowledge of office software and CRM tools
Strong problem-solving skills and attention to detail
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.