Customer Relation Associate

Year    Manjeri, KL, IN, India

Job Description

Greet and assist clients in a professional and friendly manner, both in person and over the phone. Handle customer inquiries regarding services, pricing, and appointments. Manage scheduling, confirmations, and follow-ups for appointments. Resolve customer complaints or escalate issues to the concerned department. Maintain accurate client records and update the CRM system. Coordinate with internal teams (doctors, therapists, operations) to ensure smooth client experience. Collect client feedback and share insights to improve service quality. Ensure high standards of hospitality and service are maintained in the clinic/office. Support in client engagement activities, events, and promotional campaigns.
Contact ;9072349800

hr@thereforeim.com

Package - 15,000-20,000/-

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4248061
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manjeri, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year