Ensure that the complaints are resolved by effective utilisation of the WMS system
Ensure co-ordination with Field team (ASO/RM/State Head) to ensure flow of warranty material & information to resolve the issue
Follow-up with warehouse to despatch the material to supplier/manufacturer & also effective disposal warranty claim materials
Regular reporting to the Field Quality Lead & ensuring improved ppm
Close coordination with Supplier Quality team to provide quality inputs for product/service improvement
Willing to travel extensively in the assigned territory.
Proactive visits to important /major customers to ensure goodwill & build relationship
Collect information about competitors products/performance & features to support product development & NPD (VAVE)
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹500,000.00 per year
Benefits:
Health insurance
Leave encashment
Provident Fund
Work Location: In person
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