Job Description

Job ID: PHTO/2025-26/04

Key Performance Area:

Handle customer complaints, rejections, and field failures. Conduct Root Cause Analysis (RCA) and implement Corrective & Preventive Actions (CAPA). Prepare and submit 8D reports/concern reports to customers within the defined timelines. Support customer audits, visits, and product approvals. Monitor Customer PPM (Parts Per Million defects) and take actions to reduce it. Ensure timely communication with customers regarding quality issues. Drive internal quality improvements to prevent recurrence of issues. Maintain records for traceability and compliance.

Job Features

Job Category Full Time


Location Nayapakkam, Tamil Nadu


Experience 2-5 years of relevant work experience


Education Diploma/Degree in Engineering (Mechanical/Production/Quality preferred)


Date of Advt 05.09.2025