Job Description

Key Responsibilities:

Manage and support

payment gateway integrations

, primarily

Razorpay

. Collaborate with clients and internal teams to ensure smooth and timely onboarding. Diagnose and resolve integration-related issues promptly and effectively. Maintain accurate documentation and progress updates in internal systems. Coordinate closely with the

support and development teams

for escalations or advanced troubleshooting.

Requirements:

1-3 years of experience

in Onboarding or Integration roles. Strong written and verbal communication skills. Excellent analytical and problem-solving abilities. High attention to detail and accountability. Solid understanding of

payment gateway integration workflows

.

Willingness to work in rotational shifts

and

availability on weekends or holidays

, as per business requirements.

Preferred Qualifications:

Experience in

hospitality technology

, especially PMS or Channel Manager integrations. Knowledge of multiple payment gateways and API-based integrations.

Why Join Us:

If you are a customer-driven professional passionate about delivering smooth onboarding experiences and reliable technical support, we invite you to apply. Join our growing team and contribute to delivering excellence across our integration operations.

Job Type: Full-time

Pay: ?20,000.00 - ?35,000.00 per month

Work Location: In person