Job Description

Company Name: KARISHMA MARINE SOLUTIONS INDIA PVT. LTD. (INDIA)

Location: Andheri East Mumbai

Customer Marine Support Executive

Qualifications - Graduation any

Experience - 1 to 2 years
(Freshers also welcome with having good communication and BSC qualification )

KARCO was started with the aim of bringing a paradigm shift in the way the marine industry trains its crew. Industry first - KARCO 3D animated safety videos were the first step in this direction. Followed by computer-based training platforms, innovative Trace LMS, dynamic competency assessment tool Dynamical & much more. KARCO is catering to many Shipping companies worldwide in their crew training and competency assessment needs.

Monitoring the KARCO training on board vessels and implementing the compliance of Karco software services.

Assisting in Marine training programs for support to global customers.

Provide guidelines to onboard crew regarding how to perform and carryout training in karco Learning Management System.

Answering queries of customers related to marine domain in karco Learning Management System.

Require assisting Support Team in interpreting the domain related terms.

Proficiency in English communication is a must.

. Customer support over email .

Advantage: (The Marine Support Team are ex mariners who are helping the support team in solving the technical issues coming from the clients (vessels) as they have marine domain knowledge.)

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Experience:

Customer support: 1 year (Required)
Language:

English (Preferred)
Location:

Andheri, Mumbai, Maharashtra (Required)
Work Location: In person