If you have experience in customer support / technical support, enjoy solving problems, and are comfortable working in night shifts, this could be a great opportunity for you.
Experience: 2-4 years (Technical Support / IT help desk/ B2B SaaS / Insurance preferred) Skills: o Basic understanding of VoIP, SIP, and cloud communication technologies
Excellent written and verbal communication skills in English
Strong analytical and problem-solving abilities.
Experience using CRM systems (e.g., Salesforce, HubSpot) and help desk software.
Preferred Experience supporting virtual phone systems or call center software
Familiarity with network diagnostics tools and concepts
Bachelor's degree in IT, Communications, Insurance, or equivalent practical experience. Interested candidates can share their resume at: hr@goexcl.com
Job Type: Full-time
Pay: ?20,000.00 - ?35,000.00 per month
Work Location: In person
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