Respond promptly to customer questions regarding products, services, policies, and account details via phone, email, or live chat.
Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary.
Assist customers with placing orders, verifying information, and updating account details.
Actively listen to customer concerns, address issues with empathy, and work towards satisfactory resolutions.
Job Types: Full-time, Permanent
Pay: ₹19,000.00 - ₹24,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Diploma (Preferred)
Language:
Hindi (Preferred)
Work Location: In person
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