to join our Jaipur office. In this role, you will act as the primary point of contact for international clients, ensuring smooth coordination between customers, partners, and internal teams while delivering an exceptional customer experience.
Key Responsibilities
Manage and grow relationships with international clients and partners
Understand customer requirements and translate them into actionable solutions
Coordinate with internal operations, logistics, and support teams
Identify service improvement and business growth opportunities
Resolve customer issues proactively and professionally
Ensure high levels of customer satisfaction and retention
Required Skills & Qualifications
Strong communication skills in English (verbal & written)
Excellent relationship-management and coordination abilities
Proactive, solution-oriented, and customer-focused mindset
Ability to handle multiple clients and priorities efficiently
Experience in customer success, account management, or relationship management preferred
Education & Experience