Customer Feedback Caller ( Tele Caller)

Year    Vadodra, GJ, IN, India

Job Description

Company Name: Gaj Group

Location: Vadodara

Position: Customer Feedback Executive (Telecaller)

Industry: Real Estate

Experience: Minimum 1-2 years in Real Estate Tele-calling / Customer Handling

Key Responsibilities:

o Call customers post-visit or post-sale to collect feedback about their experience.

o Maintain positive and professional communication in English, Hindi, and Gujarati.

o Accurately note down all client responses and prepare summary reports.

o Handle queries, resolve minor issues, or escalate as required.

o Coordinate with CRM and Sales team for resolving client concerns.

o Maintain follow-up call records and ensure timely communication.

o Prepare daily/weekly feedback reports and share with management.

Required Skills:

o Excellent verbal communication and listening skills.

o Fluency in English, Hindi, and Gujarati (spoken English is a must).

o Prior experience in real estate industry is highly preferred.

o Good telephone etiquette and polite behavior.

o Ability to handle feedback with patience and professionalism.

o Basic MS Office skills (Excel, Word).

o CRM software usage knowledge (preferred).

Eligibility Criteria:

o Female candidate preferred.

o Graduate in any stream.

o 1-2 years of telecalling/customer support experience in real estate or service industry.

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD3880568
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Vadodra, GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year