Job Description

About Aliens Tattoo

At Aliens Tattoo, we don't just sell tattoos -- we create meaningful experiences. As pioneers in the tattoo industry, we blend creativity, storytelling, and professionalism to deliver world-class body art and client service.

Role Summary

As a Sales Executive, you'll be the first point of contact for high-intent tattoo inquiries. Your role is to guide potential clients through their journey -- from enquiry to consultation and final booking -- ensuring a seamless and high converting sales experience.

Key Responsibilities

Lead Management: Handle all inbound and outbound leads across calls, chats, and CRM systems. Sales Execution: Convert enquiries into booked consultations and close high-value deals. CRM & Dialler Usage: Work efficiently on Zoho CRM and Ozonetel dialler to manage follow-ups and call targets. Consultation Scheduling: Book, confirm, and follow up on consultation appointments. Client Engagement: Deliver an exceptional client experience aligned with Aliens Tattoo's values. Retention Sales: Upsell, cross-sell, and secure repeat business from existing clients. Coordination: Work closely with studio managers and tattoo artists to ensure smooth handovers. Reporting & QA: Maintain clean CRM data, meet daily reporting standards, and implement QA feedback.

What Success Looks Like

High lead-to-consultation and consultation-to-sale conversion rates Consistently meeting or exceeding monthly sales targets Maintaining excellent QA scores and client satisfaction (NPS) Zero overdue follow-ups and clean CRM hygiene

Key Skills & Competencies

Strong communication and persuasive sales skills CRM (Zoho), dialler (Ozonetel), and chat platform (Gupshup) proficiency Goal-driven and self-motivated with a strong sense of ownership Ability to handle objections and close high-ticket deals Passion for the creative industry and customer-first approach
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Application Question(s):

How many years having experience in Customer service ?
Education:

Bachelor's (Preferred)
Language:

* English (Required)