Job Description

Role Summary:

You will handle customer interactions both

in-store

and

online

, guide customers to the right products, convert enquiries into sales, and maintain daily reports. The role is relationship-driven, not pushy sales.

Key Responsibilities:

1. Welcome customers and assist them in product selection
2. Handle Instagram/WhatsApp/website enquiries
3. Convert leads into sales
4. Maintain daily sales reports and walk-in data
5. Ensure smooth order-to-dispatch coordination
6. Maintain store ambience, displays, and hospitality standards
7. Participate in exhibitions when needed

Required Skills & Qualities:

1. Excellent communication (English + Tamil mandatory)
2. Bonus: Hindi/Telugu/Kannada
3. Charming, friendly personality
4. Hospitality mindset, not pushy sales
5. Basic comfort with Instagram, WhatsApp, and reports
6. Strong ownership & reliability
7. Minimum 1 - 3 years experience in retail or customer-facing role

What We Offer:

Stable long-term role
Friendly team
Growth in a premium jewellery brand
Salary based on experience + incentives

Location:

Divas Mantra Store, Chennai
Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹32,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off
Work Location: In person