Customer Experience Representative

Year    MH, IN, India

Job Description

We are looking for a

Customer Support Executive (CSE)

to handle customer queries, resolve issues, and provide timely support through calls, emails, and chat. The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to handle multiple queries efficiently.

Whatsapp cv at 9560932363



Key Responsibilities



Handle inbound and outbound customer calls, emails, and chat support Resolve customer complaints, queries, and service requests in a professional manner Provide accurate information about products, services, policies, and procedures Maintain and update customer records in CRM systems Escalate complex issues to the relevant department when required Follow up with customers to ensure resolution and satisfaction Maintain high standards of customer service and professionalism

Required Qualifications



Graduate in any discipline (12th pass may be considered for some roles) 0-3 years of experience in customer support / customer service / call center Freshers with good communication skills are welcome

Whatsapp cv at 9560932363



Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?31,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD5156672
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year