Quriosity Learning Private Limited (The Mom Store)
About the Role:
We're looking for a motivated and empathetic
Customer Experience Intern
to support our customer support operations and help us deliver a seamless, positive experience to every mom and family we serve. This is a great opportunity for someone who enjoys problem-solving, communication, and learning how to build customer loyalty in a fast-growing D2C brand.
Key Responsibilities:
Respond to customer queries via email, social media, and other support channels.
Resolve product, delivery, or service-related issues with patience and professionalism.
Assist in maintaining accurate records of customer interactions.
Gather and relay customer feedback to the relevant teams.
Support the CX team in enhancing post-purchase engagement and satisfaction.
Participate in initiatives that improve overall customer journey and loyalty.
Who Can Apply:
Students or recent graduates
from any stream with strong communication and interpersonal skills.
Passionate about building great customer experiences.
Proficient in English (written and verbal); knowledge of Hindi or regional languages is a plus.
Comfortable using tools like Excel, Google Sheets, email platforms, and CRM systems.
A positive attitude, problem-solving mindset, and willingness to learn.
Internship Details:
Duration:
3 months
Stipend:
15000 per Month
Location:
Indiranagar, Bangalore
Full-Time Opportunity:
Outstanding interns may be offered a full-time position based on performance and business needs.