BackdropSource is a dynamic company providing premium backdrops and photography solutions for creatives, businesses, and event professionals. We pride ourselves on delivering exceptional products and building strong customer relationships.
Our mission is to offer superior backdrops while creating an engaging, trustworthy brand presence that inspires confidence and loyalty.
About the Role
We're looking for a
proactive and creative individual
to amplify our brand through customer experiences and content.
You'll engage with customers post-purchase, collect and curate feedback, and transform their stories into impactful content that strengthens our brand across platforms.
Key Responsibilities
Connect with customers after every sale to gather feedback, reviews, and testimonials.
Encourage and incentivize customers to share their experiences.
Curate and present reviews in a polished, brand-aligned format.
Repurpose customer feedback into engaging content for LinkedIn, Instagram, X (Twitter), our website, and marketing materials.
Collaborate with the marketing and social media teams to integrate testimonials into campaigns.
Maintain a well-organized library of customer stories and success highlights.
Represent the
voice of the customer
within the company by identifying trends, praises, and improvement opportunities.
Skills & Qualifications
Excellent communication and interpersonal skills.
Basic design or content editing knowledge (Canva, Adobe Express, etc.).
Strong understanding of social media platforms -- especially LinkedIn, Instagram, and X.
Highly organized and detail-oriented with strong follow-up discipline.
Experience in
customer success, marketing, or brand management
is a plus.
Impact
This role plays a vital part in shaping
BackdropSource's brand reputation
and credibility.
Your efforts will turn authentic customer experiences into powerful social proof -- helping attract new customers and retain loyal ones.
How to Apply
Interested candidates can email their resume and a short note on why they're a great fit to
Leela at leela@carotechs.in
.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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