Job Description

Vacancy Notification - We're Hiring!

We are currently looking for a L1 Support and Digital Marketing Manager to join our team.

Job Responsibilities:

Manage our Customer Experience Team
Manage customer queries, complaints, and follow-ups
Analyse MIS Data, Customer Behaviour Patterns and Business Analytics
Chart and Manage Growth Plan for Digital Marketing and Social Media Engagements
Handle Social Media pages, posts, and basic promotions
Good understanding of online marketing, Meta Ads, Google Ads & social media platforms
Requirements:

Good communication skills
Experience/knowledge in Customer Support
Knowledge of Meta Ads, Google Ads
Strong Knowledge of Excel, Vlookup, Pivot Tables and Google Sheets
Ability to work in a team and multitask
Joining Date - Immediately

Remuneration - 10% to 20% Growth on whatever is your current Payout depending on your Interview Performance.

Other Benefits - ESI and PF will be applicable from date of Joining.

Location: Bhubaneswar

Experience: Minimum 3 years experience in Telecom/Media/E-Commerce.

Interested candidates can send their CV at hr@wiretel.in , CC to abhijeet.panda@wiretel.in with the Subject - "L1 Support and Digital Marketing Manager CV"

Please share this message with anyone who may be suitable. Thank you!

Job Type: Full-time

Pay: ?10,207.92 - ?35,971.03 per month

Benefits:

Cell phone reimbursement Flexible schedule Paid sick time Paid time off Provident Fund
Work Location: In person