Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!



We're committed to bringing passion and customer focus to the business.




Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. Discover your purpose in a vibrant, supportive environment that champions teamwork, growth, and inclusion. This is more than a job - it's where you belong.




VXI Global Solutions hiring for Voice International process and Chat




Freshers/Experience Process: Chat & Voice process (International)




Location: Hitech city, Hyderabad Shift: Night shift (Rotational night shifts) and 5 Days working & two days off in a week




Benefits : 2 Way cab facility and Health & Life Insurance will be Provided

Voice

1) Provide customer support via Chat & Voice for international customers.




2) Troubleshoot customer queries and requests.




3) Manage customer expectations and ensure customer satisfaction.




4) Document customer interactions for review and follow-up




5) Utilize computing and technical expertise to respond to customer inquiries




6) Regularly review customer feedback and take measures to improve customer service.




7) Inform customers on the steps to follow to exploit services of the company

Chat

1. Excellent communication skills in English




2. Good typing speed up to 35 wpm with Accuracy 90%




3. Self-confident and Motived




4. Under Graduates, Graduates & Postgraduates are eligible for the role (Pursuing candidates are not eligible for the role.)




5.Candidates should be willing to work in Night/ Rotational Shifts

Rounds of Interview:

1. HR Interview




2. Typing Test




3. Versant Round




4. Manager Round




If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Original Title: Customer Experience Advisor
Req Id: R25_05767
Posted At: Fri Oct 31 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Customer Service
Full Time
India,