Customer Experience Advisor

Year    IN, India

Job Description




It's fun to work in a company where people truly BELIEVE in what they are doing!



We're committed to bringing passion and customer focus to the business.




Essential Duties & Responsibilities -


Respond to customer inquiries (via telephone)

Provide exceptional service to customers during each interaction


Address customer concerns and/or provide solutions


Adhere to all company guidelines regarding the delivery of service and support to customers


Escalate problematic customer issues to management according to standard operating procedures


Properly document each customer interaction according to company standard operating procedures


Maintain an excellent on-time attendance record (schedule adherence)


Adhere to company quality assurance guidelines and standard operating procedures


Act with the highest levels of integrity and professionalism in each customer interaction




Required Skills -


Strong verbal communication abilities


Ability to handle multiple customer interactions Via call

Strong focus on providing a positive customer experience


Accuracy in capturing customer information and resolving issues.


Should be flexible to into graveyard shifts & rotational shifts




If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Original Title: Customer Experience Advisor
Req Id: R25_03549
Posted At: Fri Jul 04 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Customer Service
Full Time
India,

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Job Detail

  • Job Id
    JD3835013
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    IN, India
  • Education
    Not mentioned
  • Experience
    Year