Job Description

: Customer Executive - Private Jewelry Sales

Position:

Customer Executive - Private Sales

Industry:

Jewelry (Fine / Fashion Jewelry)

Location:

C Scheme

Employment Type:

Flexible

Role Overview

We are a growing jewelry brand specializing in premium designs and personalized customer experiences. We are looking for an experienced

Customer Executive - Private Sales

with strong sales expertise and proven experience handling

U.S.-based clients

. The role involves managing high-value customers, driving private sales, and delivering exceptional end-to-end service in the jewelry segment.

Key Responsibilities

Manage private and high-value jewelry customers through personalized sales interactions Drive sales of jewelry products (silver, gold, vermeil, etc.) via calls, chats, emails, and virtual consultations Handle U.S. clients with professionalism, understanding their buying behavior, expectations, and time zones Guide customers on product selection, sizing, metal types, stones, pricing, and care Convert inbound and outbound leads into successful sales while meeting revenue targets Build long-term relationships to encourage repeat purchases and customer loyalty Coordinate with internal teams (design, logistics, customer support) to ensure smooth order fulfillment Handle customer queries related to customization, delivery, returns, and after-sales support Maintain accurate customer and sales data using CRM tools

Required Qualifications & Experience

Minimum 5 years of experience in

sales or customer executive roles

, preferably in jewelry, fashion, or luxury retail Proven track record in private or high-touch sales

Mandatory experience working with U.S. clients

Strong knowledge of jewelry products, including metals, gemstones, and basic pricing concepts Excellent spoken and written English communication skills Strong negotiation, persuasion, and relationship management skills Comfortable working in a target-driven environment

Preferred Skills

Experience with D2C jewelry brands or luxury retail (e.g., GIVA, Melorra, BlueStone, etc.) Experience in virtual selling or online private consultations Familiarity with CRM systems, WhatsApp Business, and e-commerce platforms Customer-first mindset with attention to detail and aesthetics

What We Offer

Competitive salary with attractive sales incentives Opportunity to work with international (U.S.) customers Fast-growing brand with strong learning and growth opportunities Collaborative and creative work culture
Job Types: Part-time, Permanent

Pay: ₹30,000.00 - ₹33,015.77 per month

Benefits:

Cell phone reimbursement Flexible schedule Work from home
Application Question(s):

Have experience working with brands? Why do you choose sales or marketing as your career?
Language:

Fluent English (Preferred)
Shift availability:

Night Shift (Required)
Work Location: In person