Customer Executive

Year    Ballia, UP, IN, India

Job Description


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Overview




CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business.

Responsibilities




Key MetricsSec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation Rate

MarketDelivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction

Training & CommunicationOne-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets

DistributorDistributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies

Qualifications




Key Capabilities / CompetenciesKnowledge FMCG Sales and Distribution Model Computer - Excel, Word, Outlook Local language (good to have) and Basic English Data proficiency - ROI Model

SkillsNegotiation Communication People management Time Management Critical Thinking Analytical Ability Problem Solving

Key InterfacesInternal Area Sales Manager Market Development Manager Sales Development Manager Revenue Manager Supply Chain Manager Unit Finance Manager Unit HR Manager External Customers Distributors Salesmen | 3rd Party

QualificationsAny under graduation or Post Graduation * FMCG/ Similar Sales and Distribution

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Job Detail

  • Job Id
    JD3959182
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ballia, UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year