Job Description

Come create the technology that helps the world act together.

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Your skills and experience

We seek an experienced Information Developer/Technical Writer with more than 10 years of writing experience to project manage, plan, write, edit, and publish customer documentation for our Optical Hardware/software products.

• Experience in working in the Telecommunication domain preferably Optical Networking
• 8+ years in the Technical Writing industry, preferably telecommunication industry
• Hands-on experience with developing customer documentation and managing projects
• Must possess strong people and leadership skills
• Good understanding of Agile environment and alignment to Agile writing principles
• Good knowledge of REST APIs
• Knowledge of DevOps software development with a continuous delivery methodology
• Knowledge of Defect-tracking systems (e.g., Jira), Content Management systems, Wiki (Confluence etc.)
• Knowledge of basic UNIX and scripting is preferred
• Good understanding of the SDLC and DDLC, and Structured writing principles
• Experience in managing documentation schedules and deliverables
• Knowledge of XML authoring using Arbortext or Oxygen and graphic tools such as SnagIt and CorelDraw
• Excellent written and oral communication and analytical skills
• Extensive experience in the documentation for a complex technology
• Experience with cross-site collaboration for content development
• Gather data from and work with PLM, R&D, and Test to ensure appropriate creation and timely delivery of technical publications to coincide with product release
• Understanding of single-sourcing and content management systems
• Ability to work independently or as part of cross-functional teams to develop information products associated with components or features of an assigned product
• With limited guidance, develop information products for component or feature groupings for an assigned product that is a system or a complex grouping of units or features
• Develop accurate documentation schedules and plans and adhere to them
• Research, write and edit high-quality hardware/software customer documentation for Nokia products
• Self-edit documentation with strong attention to detail, clarity, accuracy completeness, usability, and style
• Work to improve the content and appearance of customer documentation continuously
• Achieve expert product knowledge to produce quality materials, and understand the high-level technical solutions being developed
• Produce deliverables that conform to company documentation and quality assurance standards.
• Evaluate work upon completion to ensure that objectives have been met
• The candidate must have a Bachelor's degree in Engineering

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information