We are seeking a highly motivated Customer Delight Executive for a dynamic role focused on ensuring exceptional customer experiences and fostering long-term loyalty. This position acts as the bridge between the company and our customers, aiming to exceed expectations through proactive problem-solving, personalized interactions, and a commitment to creating memorable customer moments.
Responsibilities:
Act as the first point of contact for customer inquiries, providing prompt and accurate resolutions.
Assist customers via
email, chat, and phone
with a focus on empathy and clarity.
Collaborate with
Marketing, Production, and Logistics
teams to address customer concerns.
Collect and document customer feedback to help improve products and services.
Work with internal teams to resolve queries efficiently and ensure customer satisfaction.
Maintain a high standard of communication and professionalism in all interactions.
Job Types: Full-time, Fresher
Work Location: In person
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