: Develop and nurture strong relationships with enterprise customers to understand their business goals and needs.
Strategic Planning
: Create and implement customer success plans that outline objectives, potential challenges, KPIs, and timelines.
Cross-Functional Collaboration
: Work closely with Sales, Product, Marketing, Partnerships, and Engineering teams to deliver exceptional outcomes for customers.
Training and Enablement
: Implement and run user training and enablement sessions to ensure seamless adoption and measurable success.
Feedback Loop
: Gather and relay customer feedback to internal stakeholders, identifying themes to incorporate into product planning.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Overtime pay
Performance bonus
Yearly bonus
Work Location: In person
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