We are looking for a proactive and customer-focused Client Coordinator to join our dynamic printing press team. In this role, you will be the key point of contact for clients, managing print orders from start to finish. You'll coordinate between clients, sales, design, and production teams to ensure each project is delivered on time, within budget, and to the highest standard.
Key Responsibilities:
Serve as the primary liaison between clients and internal departments (sales, design, and production)
Manage the end-to-end lifecycle of print jobs, from order intake to final delivery
Review client specifications and ensure accuracy in job details, print files, and deadlines
Coordinate schedules with production to meet client timelines and quality standards
Communicate any delays, changes, or updates to clients in a timely and professional manner
Maintain and update client records, order statuses, and project timelines in the job management system
Assist with estimates, quotes, and invoicing in collaboration with the sales team
Ensure customer satisfaction by handling inquiries, feedback, and complaints promptly
Qualifications:
Prior experience in client coordination, customer service, or account management
Experience in a printing, graphic design, or manufacturing environment is highly preferred
Strong organizational skills with the ability to manage multiple jobs
Excellent communication and interpersonal skills
Attention to detail and accuracy when reviewing print specifications
Proficiency in Microsoft Office Suite.
High school diploma or equivalent; post-secondary education in business, marketing, or graphic communications is an asset
Education - 10th, 12th and any Graduate
Job Type: Full-time
Pay: ?12,000.00 - ?20,000.00 per month
Schedule:
Day shift
Work Location: In person
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