Datagrid Labs Pvt. Ltd. (Back Office Support of Al Safwan Marine - Sharjah)
Employment Type:
Full-Time
About Us
Datagrid Labs Pvt. Ltd. functions as the extended back-office and administrative support team for Al Safwan Marine, Sharjah -- a growing marine safety company serving clients globally.
Website: alsafwanmarine.com
Role Overview
This is an office-based administrative role focused mainly on customer coordination, communication, and engagement.
The position involves structured follow-ups and internal coordination to support smooth customer handling.
No field work, no travel, and no aggressive sales pressure.
Key Responsibilities
Communicate with customers in a polite and professional manner
Coordinate with customers to understand requirements and share information internally
Support internal sales and operations teams through proper customer coordination
Handle customer queries and provide timely responses
Maintain regular follow-ups with existing customers for service continuity
Assist in preparing basic proposals and coordination documents
Work closely with internal teams to ensure smooth service delivery
Qualifications & Experience
Bachelor's / Master's degree in any discipline
1-2 years of experience in administration, customer coordination, or support roles preferred
Freshers with good communication skills are welcome
Candidates residing in or near
Kunnamkulam
are preferred
Both male and female candidates may apply
Key Skills
Good English communication (spoken & written)
Customer-friendly and patient approach
Basic coordination and follow-up skills
Organized and responsible work attitude
Confidence in handling routine customer communication
Working Hours
Monday to Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 02:30 PM
Benefits
Stable office-based role
Supportive and structured work environment
Performance-based incentives
Opportunities for professional growth
Overseas exposure opportunities for top performers
Clear scope for internal growth and transfers
Joining
Immediate joiners preferred.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
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