Customer Coordinator – Administration

Year    Kunnamkulam, KL, IN, India

Job Description

We're Hiring: Customer Coordinator - Administration



Location:

Kunnamkulam, Kerala

Company:

Datagrid Labs Pvt. Ltd.
(Back Office Support of Al Safwan Marine - Sharjah)

Employment Type:

Full-Time

About Us



Datagrid Labs Pvt. Ltd. functions as the extended back-office and administrative support team for Al Safwan Marine, Sharjah -- a growing marine safety company serving clients globally.
Website: alsafwanmarine.com

Role Overview



This is an office-based administrative role focused mainly on customer coordination, communication, and engagement.
The position involves structured follow-ups and internal coordination to support smooth customer handling.

No field work, no travel, and no aggressive sales pressure.



Key Responsibilities



Communicate with customers in a polite and professional manner Coordinate with customers to understand requirements and share information internally Support internal sales and operations teams through proper customer coordination Handle customer queries and provide timely responses Maintain regular follow-ups with existing customers for service continuity Assist in preparing basic proposals and coordination documents Work closely with internal teams to ensure smooth service delivery

Qualifications & Experience



Bachelor's / Master's degree in any discipline 1-2 years of experience in administration, customer coordination, or support roles preferred Freshers with good communication skills are welcome Candidates residing in or near

Kunnamkulam

are preferred Both male and female candidates may apply

Key Skills



Good English communication (spoken & written) Customer-friendly and patient approach Basic coordination and follow-up skills Organized and responsible work attitude Confidence in handling routine customer communication

Working Hours



Monday to Friday: 09:00 AM - 06:00 PM Saturday: 09:00 AM - 02:30 PM

Benefits



Stable office-based role Supportive and structured work environment Performance-based incentives Opportunities for professional growth Overseas exposure opportunities for top performers Clear scope for internal growth and transfers

Joining



Immediate joiners preferred.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5015409
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kunnamkulam, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year