Customer Communications Executive

Year    TN, IN, India

Job Description

1.

Client Engagement:



Serve as the primary point of contact for clients, responding promptly to inquiries via phone, email, social media, and in-person.

Build positive relationships to ensure a seamless and memorable client experience.

2.

Scheduling & Coordination:



Manage studio schedules, bookings, and client sessions, ensuring efficient time management.

Coordinate with photographers and clients to confirm schedules and address any changes.

3.

Pre- and Post-Shoot Communication:


Guide clients on preparation tips for sessions and ensure they feel comfortable and informed.
Provide post-session updates on deliverables like albums, edited images, and prints.

4.

Client Feedback & Problem-Solving:


Collect and manage feedback to improve services.
Address and resolve client concerns professionally and promptly.

5.

Administrative Support:


Maintain organized records of client communications and sessions.

Collaborate with the marketing team for campaigns and promotions.

Job Types: Full-time, Permanent, Fresher

Pay: From ?12,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4041385
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year