Job Description

Global Customer Support Executive - International Voice & Chat Process (Work from Office | Jaipur)

About the Company:

Join a

leading global outsourcing organization

based in

Jaipur

, known for delivering world-class customer support for international clients across multiple regions (US, UK, Australia).
We're expanding our international operations and looking for

skilled English-speaking professionals

to join our growing team.

Job Overview:

We're hiring

Customer Support Executives

for

voice and non-voice international processes

. The ideal candidate is confident, fluent in English, and passionate about creating great customer experiences.

Work Location:

Jaipur, Rajasthan - Work from Office Only

Candidates from anywhere in India are welcome to apply. Relocation bonus and 14-day hotel stay provided by the company.

Key Responsibilities:

Handle inbound and outbound communication with international customers via phone, email, and chat. Identify customer issues, provide accurate resolutions, and ensure customer satisfaction. Follow process guidelines, update customer details, and maintain accurate logs in CRM tools. Meet quality, accuracy, and service-level goals in a dynamic, fast-paced environment.

Candidate Requirements:

Education:

Open to Undergraduates and Graduates from any field.

Experience:

Freshers and experienced BPO professionals welcome.

Skills:

Excellent

English communication

(spoken and written). Strong interpersonal and problem-solving skills. Willingness to work in

rotational shifts

and a

fast-paced office environment

.

Location:

Must be open to relocating to

Jaipur

.

Compensation & Benefits:

Salary Range:

?27,000 - ?35,000/month (based on communication and experience).

Relocation Bonus

for outstation candidates.

Company-provided accommodation for 14 days

upon joining. Paid training, incentives, and regular appraisal cycles. Fast-track promotion opportunities into senior customer experience or quality roles.

Why Join Us:

Be part of a

global team

serving international clients and processes. Professional development and language enhancement training. Transparent performance-based growth structure. Friendly and diverse work culture in a modern Jaipur office. Opportunity to build a

long-term international career

in customer experience and business operations.

Hiring Process:

Initial HR Screening (Telephonic/Video) Communication & Process Assessment Final HR Discussion Offer Letter within 48 hours
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Job Types: Full-time, Permanent

Pay: ?27,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Language:

English (Required)
Work Location: In person