Customer care Trainee Job in Diamond Lead Associates

Customer Care Trainee

Year TN, IN, India

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Job Description

Serves customers in the UK market with a strong focus

on quality service and long-term customer relationships.

Roles & Responsibilities

? Handle inbound & outbound calls, addressing queries and providing timely updates.

? Understand customer needs, offer solutions, and maintain professional communication.

? Record customer interactions, transactions, and feedback in CRM.

? Respond to live chat support with clear and prompt communication.

? Maintain professionalism, empathy, and problem-solving attitude at all times.

Requirements

? Excellent verbal & written communication in English.

? Basic computer knowledge & CRM familiarity.

? Strong problem-solving skills under pressure.

? Proactive, customer-focused, and multitasking ability.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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Job Detail

Job Id

JD5015412
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

TN, IN, India
Education

Not mentioned
Experience

Year

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