?20,000 - ?25,000 per month (minimum) + Incentives
Experience:
Minimum 2 years (with team handling preferred)
Job Responsibilities:
Lead and manage a team of customer care executives.
Handle inbound and outbound calls, emails, and chats when required.
Monitor team performance and ensure achievement of customer service targets.
Train, guide, and motivate team members for better performance.
Resolve escalated customer queries and complaints effectively.
Maintain reports on team productivity and service quality.
Ensure excellent communication standards and customer satisfaction.
Required Skills & Qualifications:
Graduate / Diploma in any stream.
Minimum 2 years of experience in
customer care / BPO / call center
, with at least 1 year in a
team lead role
preferred.
Strong communication skills in
Tamil & English
(Hindi added advantage).
Leadership, problem-solving, and people management skills.
Ability to handle targets and pressure.
Salary & Benefits:
?20,000 - ?25,000 per month (based on experience & skills).
Incentives for performance and team achievement.
Career growth opportunities into senior management roles.
Urgent Hiring - Immediate Joiners Preferred
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Paid time off
Work Location: In person
Speak with the employer
+91 7305536618
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