Customer Care Team Lead
Job Description
Lead a customer care team to ensure exceptional hospitality delivery.
Resolve customer escalations effectively and efficiently.
Optimize team performance through mentoring and coaching.
Implement strategies to enhance customer satisfaction and loyalty.
Collaborate with other departments to address customer needs and concerns.
Track and analyze customer care metrics to identify areas for improvement.
Maintain a positive and supportive work culture within the team.
Job Type: Full-time
Pay: ?21,100.00 - ?28,000.00 per month
Benefits:
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Fixed shift
Supplemental Pay:
Overtime pay
Quarterly bonus
Experience:
total work: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3753815
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear