Job Description

ZEISS in India
ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.
ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS' success story in India is continuing at a rapid pace.
Further information at ZEISS India.
Order Punching: Efficiently input orders into the system to ensure accurate processing.

2. Order Following from End to End: Monitor orders from initiation to completion, ensuring all steps are followed correctly.

3. Ensuring Maximum Support for Digital Platforms: Provide comprehensive support for digital platforms to enhance user experience and operational efficiency.

4. Follow?up on Timely Deliveries: Ensure that all deliveries are made on time and follow up on any delays.

5. Stock Accuracy Maintenance: Regularly check and maintain stock accuracy to prevent discrepancies.

6. Smooth MSP Operations: Oversee Managed Service Provider (MSP) operations to ensure they run smoothly.

7. Reporting of Complaints: Document and report any complaints received to facilitate resolution.

8. Organize Delivery: Coordinate and organize delivery schedules to ensure timely distribution.

9. Maintain and Issue Accompaniments: Ensure all necessary accompaniments are maintained and issued as required.

10. Maintain Inventory at Optimum Level: Keep inventory levels at an optimum to meet demand without overstocking.

11. Proactive Information to Customers in Case of Issues: Provide proactive updates to customers if any issues arise.

12. Maintain Stock Accuracy: Continuously monitor and maintain stock accuracy.

13. Issue Lens Delivery: Manage the delivery of lenses to ensure they reach customers promptly.

14. Daily Communication Across Various Platforms: Communicate daily via email, phone calls, and WhatsApp to ensure effective coordination and customer service.
Meghashree moved FTE process
Your ZEISS Recruiting Team:
Itishree Pani