Customer Care Senior Representative

Year    Chennai, Tamil Nadu, India

Job Description


Ensuring accurate and timely completion of transactions to meet or exceed client SLAs. Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Review remittance and action the claim for solution towards payment. Resolve unpaid and denied claims as per client SOP's. Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials. Maintaining patient confidentiality.

Job Segment:
Quality Assurance, Technology

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Job Detail

  • Job Id
    JD2860422
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year