Job Description

Customer Care & Sales Executive - Pathology Services | TopLabsBazaar.com (Pune)

About the Company

TopLabsBazaar.com is a fast-growing healthcare platform that connects patients with India's leading NABL-certified pathology and radiology labs. We're on a mission to make diagnostics simpler, more transparent, and accessible for everyone. We're looking for a Marketing Executive who is confident, presentable, and passionate about marketing, communication, and brand partnerships.

Key Responsibilities

? Handle incoming and outgoing calls related to pathology services and packages.

? Explain tests, health check-up packages, and ongoing offers to patients.

? Understand customer needs and suggest suitable pathology packages.

? Promote and sell diagnostic test packages to new and existing customers.

? Maintain professional and empathetic communication with patients.

? Accurately record patient details, bookings, and inquiries in the system.

? Follow up with interested customers to ensure conversions.

? Coordinate with internal teams for phlebotomy scheduling and sample collection.

? Achieve daily and monthly sales targets.

? Handle customer feedback and service-related queries effectively.

Requirements

? Minimum qualification: Graduate (Any stream)

? Excellent communication skills in English, Hindi, and Marathi.

? Strong sales and convincing ability with a customer-first attitude.

? Prior experience in pathology, healthcare, Telecalling, or customer service preferred.

? Basic knowledge of MS Excel, Google Sheets, and CRM software.

? Positive attitude, self-motivation, and target-oriented approach.

Why Join Us

Work directly with the core leadership on brand and business growth. Get hands-on exposure to corporate and healthcare marketing. Be part of a dynamic, fast-paced, and innovation-driven culture.
Location: Pune, Maharashtra

Job Type: Full-time | On-site

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person