Customer Support Executive - US Healthcare (Inbound Voice)
Location
: Salt Lake, Sector?V, Kolkata (On-site with complimentary cab drop service)
Shift & Schedule
Night Shift aligned with U.S. time zones
Days Off: Fixed weekends -
Saturday & Sunday
Rotation: Monday to Friday workweek
About the Role
Handle
inbound
voice calls
from U.S. Healthcare service/customers--no sales, no targets.
Resolve queries professionally and accurately, ensuring timely issue resolution.
Listen actively, empathize, and provide clear, personalized support.
Requirements
Strong communication skills in English (verbal?&?written), preferably US accent-neutral.
Minimum 12th pass,
graduation or diploma is a plus.
Comfortable working night shifts in U.S. time zones.
Preferred: Fresher/Prior experienced, All are welcome.
Compensation & Benefits
n-hand Salary: ?15,000-?19,000 per month
Travel Allowance + Subsidized Meals
Free Cab Drop after night shift
Attendance Bonus: ?1,000 per month
Annual Performance Bonus: Up to ?15,000
PF & ESI coverage
How to Apply
Call or WhatsApp:
HR Kanchan 98680 12470
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?19,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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