Job Description

We re hiring! (NIGHT SHIFT)

Customer Support Executive - US Healthcare (Inbound Voice)

Location

: Salt Lake, Sector?V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

- Night Shift aligned with U.S. time zones

- Days Off: Fixed weekends -

Saturday & Sunday

- Rotation: Monday to Friday workweek

About the Role

As a part of our US healthcare support team, you will:

- Handle

inbound

voice calls

from U.S. Healthcare service/customers--no sales, no targets.

- Resolve queries professionally and accurately, ensuring timely issue resolution.

- Listen actively, empathize, and provide clear, personalized support.

Requirements

- Strong communication skills in English (verbal?&?written), preferably US accent-neutral.

-

Minimum 12th pass,

graduation or diploma is a plus.

- Comfortable working night shifts in U.S. time zones.

- Preferred: Fresher/Prior experienced, All are welcome.

Compensation & Benefits

- In-hand Salary: ₹15,000-?19,000 per month

- Travel Allowance + Subsidized Meals

- Free Cab Drop after night shift

- Attendance Bonus: ₹1,000 per month

- Annual Performance Bonus: Up to ₹15,000

- PF & ESI coverage

How to Apply

Call or WhatsApp:

HR Dilpreet 82523 21189

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹19,000.00 per month

Benefits:

Provident Fund
Work Location: In person