Job Description

Job Title:

Customer Care Representative

Location:

Vijay Nagar, Indore

Salary Range:

?12,000 - ?25,000 per month

Vacancies:

40 Positions

Gender:

Male & Female candidates can apply

Age Limit:

Up to 30 years

Company Overview

We are a fast-growing organization in the customer experience & support domain. We are hiring energetic and customer-focused individuals to join our Customer Care team at our Indore office (Vijay Nagar location).

Job Responsibilities

Handle inbound and outbound customer calls professionally Provide accurate information and resolve customer queries efficiently Maintain customer satisfaction through active listening and empathy Update internal systems with customer interactions & case details Meet performance metrics related to quality, productivity, & customer experience Coordinate with internal teams for issue resolution when required

Skills & Requirements

Good communication skills (Hindi & basic English; fluent English is an advantage) Strong listening and problem-solving skills Basic computer literacy (MS Office / typing / CRM basics preferred) Customer-focused and positive attitude Ability to handle pressure and maintain professionalism Freshers & experienced candidates both can apply

Eligibility

Qualification: 12th Pass / Graduate preferred Experience: 0-2 years (Freshers welcome) Maximum Age: 30 years

Work Environment

Office-based role (Vijay Nagar, Indore) Supportive work culture & growth opportunities Attractive incentives based on performance

How to Apply

Interested candidates can share resume on:

email - hr@emta.co.in

Mb- +91 91719 62618

Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?25,000.00 per month

Benefits:

Health insurance
Work Location: In person