Responding to questions about products, services, and company policies via phone, email, chat, or in person. Resolving customer issues and complaints: Working to find solutions to customer problems, addressing concerns promptly and effectively. Processing orders and returns: Handling transactions, including taking orders, processing payments, and managing returns or exchanges. Providing technical support: Assisting customers with product use, troubleshooting technical issues, and guiding them through product features. Maintaining customer records: Keeping accurate records of customer interactions and transactions. Identifying customer needs: Understanding customer requirements to provide tailored support and solutions.
Job Types: Full-time, Fresher
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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