Rama Road, West Delhi (Near Kirti Nagar Metro Station)
Timings:
10:00 AM - 6:30 PM
Salary:
?15,000 - ?20,000 per month
About Us
Daamaira Home & Living is a premium home decor and furnishings brand, offering timeless designs and high-quality products. We are seeking a dedicated
Customer Care Representative
to join our team and ensure a smooth experience for our clients.
Key Responsibilities
Handle
customer service
(inbound and outbound calls, WhatsApp, emails) with professionalism and efficiency.
Manage
order processing
(inward & outward of orders) with accuracy and timely follow-up.
Maintain
stock records
and assist in inventory management.
Coordinate with logistics partners for order dispatches and deliveries.
Maintain customer satisfaction by resolving queries and complaints effectively.
Provide support to the sales and operations team where required.
Requirements
Prior experience in
customer service, e-commerce, or retail
preferred.
Good communication skills in
English & Hindi
.
Basic computer knowledge (MS Excel, emails, order tracking portals).
Strong organizational skills and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
What We Offer
Competitive salary:
?15,000 - ?20,000 per month
(based on experience).
Opportunity to work with a growing premium home decor brand.
Friendly and collaborative work environment.
Job Location:
Rama Road, West Delhi (On-site only, candidates from nearby areas preferred)
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Experience:
Customer support: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
Expected Start Date: 28/08/2025
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