Customer Care Query Receiver
Year TN, IN, India
Job Description
Job description
Primary role
Efficient Handling of Calls. Serves customers by providing relevant information. Resolving internal service problems and escalating, if needed. Providing proactive customer outreach. Collecting and analyzing customer feedback. Responding to customer reviews. Developing and documenting knowledge into helpful content.
Seconday role
Assisting other officers for solving queries in case of excess queries. Adhering to organizational process & policies. Providing feedback on enhancement of systems and overall organization on time to time basis.
Job Overview (8184)
Experience
24 Month(s).
City
Chennai.
Qualification
MBA/PGDM
Area of Expertise
Sound understanding skill
Prefer Gender
Any
Function
OPERATIONS
Audio / Video Profile
NA
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Job Detail
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Job IdJD4498350
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear