Efficient Handling of Calls.
Serves customers by providing relevant information.
Resolving internal service problems and escalating, if needed.
Providing proactive customer outreach.
Collecting and analyzing customer feedback.
Responding to customer reviews.
Developing and documenting knowledge into helpful content.
Secondary Role
Assisting other officers for solving queries in case of excess queries.
Adhering to organizational processes & policies.
Providing feedback on enhancement of systems and overall organization on a time to time basis.
Skills Required:
Good communication
Grasping power
Listening Skill
Product Knowledge
Computer Operating
Coordination
Job Type: Full-time
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Application Question(s):
What is your expected salary ?
Education:
Master's (Preferred)
Work Location: In person
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