Job Description

Job Title: Customer Care Executive - Garment ShowroomJob Summary

We are looking for a friendly and customer-focused Customer Care Executive to assist shoppers in our garment showroom. The role involves welcoming customers, understanding their needs, providing product information, and ensuring an excellent shopping experience that drives customer satisfaction and sales.

Key Responsibilities

Greet customers warmly and assist them throughout their shopping experience Understand customer requirements and recommend suitable garments Provide accurate information about products, sizes, fabrics, prices, and offers Handle customer queries, complaints, and feedback politely and efficiently Maintain cleanliness, organization, and visual appeal of the showroom Assist with billing, exchanges, and returns as per store policy Coordinate with sales and inventory staff to ensure product availability Build long-term relationships with customers to encourage repeat visits Meet individual and team sales targets
QUALIFICATION - INTERMEDIATE

Good communication and interpersonal skills Basic knowledge of fashion, fabrics, and current trends Ability to handle customers patiently and professionally Willingness to work weekends and holidays
Skills & Competencies

Customer-centric attitude Sales and persuasion skills Problem-solving ability Teamwork and adaptability Time management
Benefits

Competitive salary and incentives Staff discounts on merchandise Training and career growth opportunities Friendly and supportive work environment
Job Type: Full-time

Pay: ?13,000.00 - ?15,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person