Job Description

Female candidates only. Fluent in English (spoken and written). Minimum 1-2 years of experience in the

automobile sales field

or customer care. Strong interpersonal and communication skills. Good knowledge of customer handling techniques and CRM systems. Pleasant personality with a customer-first approach. Ability to multitask and manage pressure in a fast-paced environment. Handle all customer inquiries, feedback, and complaints in a professional and timely manner. Maintain regular follow-up with customers before and after vehicle delivery. Coordinate with the sales, service, and delivery teams to ensure smooth customer journeys. Resolve customer concerns effectively while ensuring customer satisfaction. Maintain and update customer records in the CRM system. Conduct post-sale follow-ups and satisfaction surveys. Assist in showroom customer walk-ins and provide information when required. Support the sales team by understanding customer needs and providing service-related inputs. Prepare and share reports on customer feedback and improvement areas.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹38,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Provident Fund
Work Location: In person