Job Description

About Sourcedesk Global Private Limited

Source Desk Global is one of the fastest-growing IT and outsourcing solutions company head offices in Toronto and a delivery center in Kolkata. We are a group of young and energetic professionals with creativity and business ethics. Our customer-centric approach makes us highly creative in the use of technology which insights into improved products and services. We help our clients with an appropriate mix of business consultation, technology, digital, and advertising solutions that integrate seamlessly with their marketing objectives, from start to finish. We are serving clients across Canada and US business markets.

Activity on Internshala

Hiring since May 2022

12 opportunities posted

3 candidates hired

About the internship

Selected intern\'s day-to-day responsibilities include:

1. Contact potential or existing customers to inform them about a product or service using a script
2. Make outbound calls to Canada/US clients to promote products and services, or follow up
3. Create a business from new and existing customer accounts
4. Answer questions about Services/products or the company
5. Ask questions to understand customer requirements and close sales
6. Direct prospects to the department in charge when needed
7. Enter and update customer information in the database
8. Go the extra mile to meet sales quota and facilitate future sales
9. Keep records of calls and sales and note useful information

Requirements:

1. Any Degree is acceptable
2. 2-10 years experience as a telesales representative or other sales/customer service role
3. Proven track record of successfully meeting sales quota preferably over the phone
4. Good knowledge of relevant computer programs (e.g. CRM software, Excel, PowerPoint Presentation) and telephone systems
5. Ability to learn about products and services and describe/explain them to prospects
6. Excellent English communication and interpersonal skills. Must have US assent or fluency in English\'s speaking
7. Creative Cool-tempered and able to handle rejection
8. Outstanding negotiation skills with the ability to resolve issues and address complaints
9. Must be willing to work as per Canada Time Zone (EST). i.e, 7 PM -4 AM IST

Skill(s) required

American English British English English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 10th Aug\'23 and 14th Sep\'23

3. are available for duration of 3 months

4. have relevant skills and interests

Perks

Certificate Informal dress code 5 days a week Free snacks & beverages

Number of openings

4

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