Respond promptly to customer inquiries via phone, email, chat, or other channels.
Troubleshoot and resolve product/service issues.
Document customer interactions and maintain accurate records in the CRM.
Follow up to ensure resolution and customer satisfaction.
Understand customer needs and suggest appropriate products/services.
Conduct outbound follow-up calls to warm leads and existing customers.
Advertise the part and product of the the brand gadgets.
Make the customer aware of the products and convince them to buy the products.
Qualifications:
Proven experience in customer service and/or inside sales (1-3 years preferred)
Strong verbal and written communication skills
Ability to manage multiple tasks in a fast-paced environment
Proficiency in CRM systems.
Comfortable making outbound calls and engaging customers.
Benefits:
On job training will be provided for 15-20 days with stipend.
Competitive base salary + performance-based unlimited incentives
Health, dental, and vision insurance
Paid time off and holidays.
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Send your CVs
Email- kritika@infiniserveitsolutioninc.com
Contact no.- 9430049665
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹27,000.44 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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