Respond to customer inquiries via email, chat, phone, and/or social media in a timely and professional manner.
Troubleshoot customer issues and escalate complex cases to the appropriate teams when necessary.
Maintain accurate records of interactions in the CRM system.
Collaborate with product, operations, and sales teams to improve customer experience.
Gather and share customer feedback to help enhance products and processes
Job Types: Full-time, Fresher
Pay: ₹12,000.00 - ₹16,000.00 per month
Work Location: In person
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